Stairlift Customer Service

Learn about the most common practices behind stairlift customer service, such as home surveys and stairlift installation.

 

Our customer service team in The UK is here for you whenever you need them. If you have any questions about purchasing a stairlift and even after you have purchased your stairlift these questions are can all be answered by a trained stairlift specialst.

Choosing to buy a stairlift from a company with great customer service is important as this will be your first port of call if you have any issues with your stairlift. Customer service should be a top priority and the use of hard-sell techniques should be minimal.

couple making stairlift choice

Free Home Survey

Arranging a home survey is simple - after you have filled out the form below and compared the best stairlifts in United Kingdom, one of our team will be in touch and you will be able to ask them any questions you have and arrange a home survey if you choose to have a stairlift installed in your home.

To ensure the perfect stairlift fit a free home survey will be carried out to design a fully custom stairlift that blends into your home seamlessly.

Home surveys are carried out by skilled surveyors who will take their time to accurately measure your staircase and surrounding areas to create a custom stairlift that will blend into your home seamlessly.
During the home visit, they also will sit down with you and talk about what you are looking for and your needs to give you the best options.
The home survey is a great time to ask any questions you may have about the stairlift or if there is anything you are unsure of you will have someone who if highly skilled and knowledgeable about stairlifts right there to help.
Home surveys usually last for around an hour.
Installing your stairlift usually takes around a few hours.
Installers will leave your home exactly how they find it.
Yes! Stairlifts fold away easily so your stairs will still be usable by anyone who would like to use them.
Stairlifts are fitted to the stairs not the wall so no structural changes are required.

Stairlift Installation

When your new stairlift is in the installer will go through a testing process and ensure you are comfortable using your new stairlift and answer any questions you may have.

Having your stairlift is easy and can be done in a matter of hours. During installation your stairlift will be fitted to the stairs not the wall, so no repairs or structural changes will need to be made. And no carpet will need to be removed either.

For more information fill out the form to find the best prices and closest stairlift providers.